Allow 10-12 weeks for delivery

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Shipping policy

Last updated: September 19, 2026

Every piece we make is built to order in our Portland, Oregon workshop — nothing ships from a warehouse shelf. Please read this policy so you know what to expect between placing your order and having it in your home.

Build time

Please allow 10–12 weeks from the date of your order for your piece to be built. This lead time is noted on every product page, and we'll keep you updated by email if anything changes it. Shipping time below begins once your piece leaves our workshop, on top of this build time.

Shipping methods & rates

We currently ship to the contiguous United States. Shipping is calculated automatically at checkout based on the size of your item and your delivery address:

  • Small items (chairs, étagères, side tables) ship via standard parcel carrier.
  • Medium items (coffee tables, sideboards) ship via a larger parcel service.
  • Large pieces (dining tables, beds, game tables) ship via curbside freight delivery on a pallet. Freight carriers will call to schedule a delivery window; please make sure someone is available to receive and inspect the piece.

Rates are grouped into three regional zones radiating out from Portland, Oregon, so orders closer to us cost less to ship than those further away. You'll always see the exact shipping cost for your order and address before you pay.

Local pickup (will call)

Local to Portland? You can choose local pickup at checkout and collect your piece directly from our workshop at 2733 NE 35th Ave, Portland, OR 97212 — no shipping charge. We'll email you as soon as your order is built and ready, and pickup is by appointment so we can help you load it.

Areas we can't currently ship to

At this time we're unable to offer automatic shipping rates to Alaska, Hawaii, U.S. territories, or APO/FPO addresses, and we do not currently ship internationally. If you're located in one of these areas and would still like to order, please contact us before ordering and we'll put together a custom freight quote.

Receiving your delivery

Please inspect your piece before signing for a freight delivery, and note any visible damage to the packaging or item on the delivery receipt. If you notice damage after the carrier has left, contact us within 48 hours with photos so we can help resolve it quickly.

Address changes & delays

Because each piece is built specifically for your order, please double-check your shipping address at checkout. If you need to change an address or have questions about your order's timeline, email us any time at nathan@dinihaniandesignbuild.com and we'll help however we can.

Contact

Questions about shipping, delivery, or local pickup? Reach us at nathan@dinihaniandesignbuild.com or 2733 NE 35th Ave, Portland, OR 97212.